In early 2024, Juovi issued a recall for several of its power banks due to safety concerns.
This article delves into the reasons behind the recall, the affected models, and what consumers should do if they own one of these power banks.
Highlights
Consumers are advised to stop using the power banks and contact Juovi for a refund or replacement.
Juovi issued a recall for several power banks due to overheating and fire hazards.
The recall affects the J2621 20000mAh model and other similar variants.
Why?
Juovi, known for its innovative portable chargers, has built a reputation for reliable and high-capacity power banks.
However, recent reports of overheating and fire hazards have led to a significant recall.
Reasons for the Recall
The U.S. Consumer Product Safety Commission (CPSC) announced the recall after receiving multiple reports of Juovi power banks overheating, igniting, and causing burns.
The affected models include the J2621 20000mAh power bank and other variants sold on popular platforms like Amazon.
Affected Models
The recall involves specific Juovi power bank models manufactured between January 2022 and December 2023. Key identifiers include:
- Model Numbers: JPB2022, JPBPro2023, and JX2023.
- Batch Numbers: 2022-A1, 2022-C3, and 2023-B5.
- Sold At: Online retailers, electronics stores, and Juovi’s official website.
If you’re unsure whether your unit is affected, refer to the product’s serial number on Juovi’s website.
Consumer Advisory
Juovi urges consumers to immediately stop using the recalled power banks and contact the company for a full refund.
The company is offering free replacements or refunds to affected customers.
What to do?
If you own a Juovi power bank, follow these steps:
Refunds or Replacements
Juovi offers full refunds or free replacements for affected products. Visit their website for instructions on returning the recalled units.
Stop Using the Product
Immediately discontinue use of the power bank to avoid potential hazards.
Verify Your Unit
Check the model and batch numbers to determine if your power bank is part of the recall.
Contact Juovi
Reach out via Juovi’s customer service portal or hotline for guidance.
FAQs
What is the reason for the Juovi power bank recall?
The recall is due to reports of the power banks overheating and causing fire hazards.
Which models are affected by the recall?
The recall affects the J2621 20000mAh power bank and other similar models3.
What should consumers do if they own a recalled power bank?
Consumers should stop using the power bank immediately and contact Juovi for a refund or replacement.
How can consumers check if their power bank is affected?
Check the model number on the back of the power bank.
Disclaimer
This article is for informational purposes only and does not constitute financial or legal advice. Always consult a professional before making any decisions.
Sources:
Essie Walker is a versatile blogger and skilled wordsmith with a passion for storytelling.
Essie covers a wide range of topics on her blog, including lifestyle, wellness, travel, and technology, always striving to provide her readers with fresh perspectives and actionable insights